Shipping Policy

Shipping Policy

  1. Order Processing

At EON Exports, every order is carefully handled to ensure the highest standards of quality and craftsmanship. Processing times may vary depending on product availability, customization requirements, and order volume.

Orders are processed only after confirmation and are not processed on Sundays or public holidays.

  1. Shipping & Delivery

We serve clients across India and international markets. Delivery timelines vary based on the destination, order size, and customization requirements.

Domestic Orders: Typically delivered within 3–7 business days.

International Orders: Delivery timelines vary by country and shipping method selected.

Please note that delivery schedules may be affected by customs clearance, courier operations, weather conditions, or other unforeseen circumstances.

  1. Shipping Charges

Shipping charges, if applicable, will be calculated and communicated at the time of order confirmation.

Any promotional shipping offers or special delivery arrangements will be specified separately.

  1. Order Tracking

Once your order has been dispatched, tracking details will be shared through the contact information provided, enabling you to monitor the shipment status.

  1. International Shipping

For international orders, customers are responsible for any applicable customs duties, import taxes, or local charges imposed by their respective countries unless otherwise agreed upon.

  1. Delivery Issues

In the event of shipment delays, loss, or delivery-related concerns, please contact our team with your order details. We will work closely with our logistics partners to resolve the issue as efficiently as possible.

  1. Shipping Information

Customers are responsible for providing accurate and complete shipping details. EON Exports will not be liable for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information.

  1. Damaged Shipments

If your shipment arrives damaged, please notify us immediately upon receipt. We recommend taking photographs of the package and products and sharing them with our team for prompt assistance.

  1. Contact Us

For shipping inquiries, order updates, or delivery assistance, please contact us:

EON Exports
Email: arpita@eonexports.com
Phone: +91 98333 94714

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